Terms of Service
Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the website operated by Urbanpawz Animal Clinic (“Urbanpawz,” “we,” “us,” or “our”). By accessing or using the website, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use the website.
1. Use of Website
The website is provided for general informational purposes, to facilitate communication with our clinic, and to allow users to learn about and request veterinary-related services. You agree to use the website only for lawful purposes and in a manner that does not violate any applicable law, regulation, or the rights of any third party.
You may not use the website in any way that could damage, disable, overburden, or impair the website or interfere with any other party’s use of the website.
2. No Veterinary Advice Through Website
Content provided on this website is for general informational purposes only and does not constitute medical or veterinary advice, diagnosis, or treatment. Use of the website does not create a veterinarian-client-patient relationship except as otherwise established through appropriate clinical interaction and applicable law.
If your pet is experiencing an emergency, contact your veterinarian or an emergency veterinary provider immediately.
3. Appointment Requests and Communications
Submission of a form, appointment request, message, or other communication through the website does not guarantee an appointment, diagnosis, treatment, or immediate response. Appointments are subject to confirmation by Urbanpawz.
You are responsible for ensuring that the contact information you provide is accurate and current so that we may communicate with you regarding your inquiries, appointments, and services.
4. SMS Text Communications and Email Subscriptions
If you provide your telephone number and consent where required, you agree that Urbanpawz may send you SMS text messages relating to appointments, reminders, service updates, account matters, and, if applicable, promotional communications. Message frequency may vary. Message and data rates may apply.
If you provide your email address, you may receive transactional, informational, and, where permitted, marketing emails from us.
You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email. You may opt out of SMS text communications at any time by replying STOP to any text message from us. For help with text messages, reply HELP or contact us at [Phone Number] or [Email Address].
Your withdrawal of consent to receive marketing or promotional communications will not apply to messages that are necessary for appointments, transactions, service delivery, or other administrative matters.
5. Intellectual Property
All content on the website, including text, graphics, logos, images, designs, software, and other materials, is owned by or licensed to Urbanpawz and is protected by applicable intellectual property laws. Except as expressly permitted in writing, you may not copy, reproduce, distribute, modify, display, publish, transmit, create derivative works from, or otherwise exploit any website content.
6. User Submissions
Any information you submit through the website must be accurate, complete, and not misleading. You represent and warrant that you have the right to provide any information you submit and that your submission does not violate any law or the rights of any third party.
We reserve the right, but not the obligation, to remove, refuse, or restrict any submission that we believe violates these Terms or is otherwise inappropriate.
7. Third-Party Links
The website may contain links to third-party websites or services for your convenience. Urbanpawz does not endorse and is not responsible for the content, products, services, or practices of any third-party websites. Access to any third-party sites is at your own risk.
8. Disclaimer of Warranties
The website and all content and functionality made available through it are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied. To the fullest extent permitted by law, Urbanpawz disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and accuracy.
We do not warrant that the website will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
9. Limitation of Liability
To the fullest extent permitted by law, Urbanpawz shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, or business opportunities, arising out of or relating to your use of, or inability to use, the website, even if advised of the possibility of such damages.
To the fullest extent permitted by law, Urbanpawz’s total liability for any claim arising out of or relating to the website or these Terms shall not exceed one hundred dollars ($100.00).
10. Indemnification
You agree to defend, indemnify, and hold harmless Urbanpawz and its owners, officers, employees, agents, and contractors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of or access to the website; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) any information you submit through the website.
11. Privacy Policy
Your use of the website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the website, you acknowledge that you have read and understood our Privacy Policy. Our Privacy Policy describes how we collect, use, and share information when you use our website and services.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the state in which Urbanpawz Animal Clinic is located, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or your use of the website shall be resolved exclusively in the state or federal courts located in that jurisdiction, and you consent to the personal jurisdiction of such courts.
13. Modifications to Terms
Urbanpawz reserves the right to modify or update these Terms at any time at its sole discretion. When we make changes, we will update the Effective Date at the top of this page. Your continued use of the website after any such changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
14. Termination
Urbanpawz reserves the right, in its sole discretion, to suspend or terminate your access to the website at any time and for any reason, including if we believe you have violated these Terms. Sections of these Terms that by their nature should survive termination, including but not limited to Sections 5, 8, 9, 10, and 12, shall survive any termination or expiration of these Terms.
15. Severability and Waiver
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. Urbanpawz’s failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Urbanpawz with respect to your use of the website and supersede all prior or contemporaneous agreements, understandings, or representations relating to such subject matter.
17. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
Urbanpawz Animal Clinic
5463 Lyons Rd
Coconut Creek, FL 33073
Phone: (954) 445-3018
Email Address:
hello@urbanpawzanimalclinic.com